Hello all,
I am hopping to find a solution for the problem we are encountering.
We installed GSS 3.3 RU3 on Server 2016 Standard edition.
- pushing altiris agents through Remote Agent Installer, and it says the agent installed successfully however it is not appearing on the ghost console.
- when we check the clients, the altiris services are runing and the the agent points out to our server.
- first we thought it is the network issue. Our network team verified that the clients are reaching at the server.
- we disabled the firewall on both the client and the server, yet clients are not showing on the ghost console.
- Since it is not the network issiue nor firewall issue, whatelse should I be checking?
NOT: when we push altiris agent to 20 clients, only 1 or 2 appear on the console.
Symantec technical services looked at the issue, we troubleshoot the issue for a day or two but still no go.
Any help will be greatly appreciated.