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Incremental 64-bit backups

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I do not need a solution (just sharing information)

I purchased Ghost Suite 11.5.1.2266 a month ago. I'm confused because the key feature information at

http://www.symantec.com/ghost-solution-suite says---Support for Microsoft Windows 7 and 64-Bit OS's. And

the implemation guide page 166 says---Incremental backups of 64-bit operating systems are not supported.

I called sales to ask about this and was told that it was correct on the website and that the Implementation

Guide was wrong. Well, I tried to do the incremental backup after creating a baseline image on a Windows 7

64-bit system and it failed with the error---Symantec Ghost AutoInstall Snapshot: Error: This feature of

AutoInstall Snapshot cannot run on x64 platforms. It turns out the Guide is correct and your website is wrong!

This is kind of a bummer, all but one of my machines is 64-bit and for that fact most other companies are too! It

seems to me that your statement, "Support for Microsoft Windows 7 and 64-Bit OS's" is a bit of false

advertising.

I hope this feature will be added to a future upgrade, at no charge, for all of us who are disapointed by not being

able to do incremental backups!


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